Loloma Jewellers Services - Satisfaction Guarantee
Jewellery Designers in store Townsville

The Loloma Guarantee

The word “Loloma” is Fijian for “a gift of love,” and right now we’re celebrating 56 years of providing gifts of love to North Queensland. To celebrate our golden anniversary with us and chosen your gift of love from our exquisite range of sparkling designs and handscrafted pieces as unique as they are stunning. We are so sure of the quality and value of our Diamonds, Gold Jewellery and Watches we offer all of our customers the “Loloma Advantage” which gives total peace of mind with your purchase.

Design Service

If you don’t happen to see something you love at Loloma then we can create something special and very unique for you.

Our Design Manager Angelo will show you many designs to give you inspiration or redesign your old jewellery into something very modern. Why not call and make an appointment with Angelo and see what he can create for you.

Repair Service

Whether you need your jewellery cleaned, a watch battery fitted, a ring mended or a broken chain fixed you’re in the right place at Loloma. For 56 years we’ve been helping North Queenslanders keep their jewellery and watches in good repair. Call into your nearest Loloma showroom for an obligation free quote.

Our Diamond Guarantee

Our diamonds are hand chosen and carry a valuation certificate. Our Diamonds are hand chosen and carry a valuation certificate. On top of this every diamond we sell is guaranteed for 7 years.

OUR CHAIN GUARANTEE

Every Gold Chain we sell has a 2 Year unbreakable chain guarantee with normal wear and tear. Buy your gold with confidence from Loloma knowing we stand behind the product we sell.

Our 30 Day Satisfaction Guarantee

We are so sure that you will love our purchase, that we offer a 30 Day unconditional guarantee of satisfaction. Love it, or get your money back, it really is that simple when you buy quality at Loloma Jewellers.
Experience the Loloma advantage today.

Our 2 Year Watch Battery Guarantee

At Loloma we carry one of North Queensland’s largest selection of watches including Seiko, Pulsar and Citizen. When you purchase a watch from us the battery has a 2 year guarantee.

Our Take Home Layby

See something you love? It can be yours today and it is easier than you think. If you see something you like, try it on, wear it, fall in love and walk away with it today with our take home lay buy! Just another way the Loloma advantage makes it easy for your own one of our huge range of sparkling jewellery choices. Approval only takes 10 minutes or so.

Jewellery Insurance

As Q Certified Jewellers we are proud to be able to offer specialist jewellery insurance. From the moment you leave us, you can be sure you have global protection for your prized possession, with Q Report Innovative Jewellery Insurance. 

To find out more about our jewellery insurance services please click here.

Loloma Jewellers Satisfaction Guarantee - Townsville